HOW WE WORK

We Deliver Excellence Every Step Forward

At Helmy Forensics, our approach is grounded in precision, efficiency, clarity, and superior client service. From our streamlined investigation process to tailored reporting options, every step is essential to delivering actionable insights that empower confident decision-making. Explore our process to see how we ensure reliable, client-focused results you can trust.

Our Streamlined Process

Efficient, meticulous investigations with clear findings delivered promptly to meet your critical timelines.

Tailored Report Options

Tailored reports to suit your needs, from concise overviews to comprehensive, detailed analyses. Comprehensive reports delivered within 7 business days of the inspection.

Committment to Excellence

Unwavering integrity, advanced expertise, and client-focused solutions you can trust for critical decisions.

OUR PROCESS

Project Assignment

We ensure a seamless start to every assignment by promptly assessing the project scope, assigning the right expert, and setting clear timelines tailored to your needs and goals.

Convenience: Clients can call or submit assignments online.
Immediate Communication: You’ll receive confirmation the same day we receive and assign your case.
Timely Scheduling: Within 24 hours of assignment, we contact your customer to schedule the inspection and send you an email with the inspection date and time.
Professional Representation: We act as an extension of your brand, treating your customers with the utmost care and respect to ensure a professional experience that reflects positively on you.

Consultation

Our engineers take the time to understand your unique needs and ensure the investigation aligns with your goals.

Thorough Review: The assigned engineer reviews all project documentation and scope details provided by you.
Clear Communication: We contact you directly to confirm the scope of work and address any additional needs.
Transparent Follow-Up: A confirmation email outlining the finalized project scope is sent for your records.

Site Investigation

We perform meticulous on-site evaluations, leveraging advanced technology to gather the data necessary for comprehensive analysis.

Extensive Background Gathering: Our engineers investigate all claims made by the property owner and collect relevant contextual details.
Objective Assessment: Findings are not shared with property owners, ensuring impartiality.
Completion Notification: After the inspection, you’ll receive an email confirming that the investigation is complete.

Verbal Site Report

We provide immediate insights to help you act quickly while awaiting the written report.

Timely Updates: We call you promptly after the site inspection to share key observations and preliminary findings.
Proactive Decision-Making: With a verbal summary, you can begin planning next steps without delay.
Tailored Reporting Options: During this phase, we confirm the written report style that best suits your investigation’s needs.

Written Report

Our peer-reviewed, evidence-based reports provide the clarity and detail you need to make informed decisions.

Timely Delivery: Comprehensive reports are completed and delivered within 7 business days.
Thorough Communication: You’ll receive updates when the engineer begins writing the report and again when it’s submitted for peer review.
Follow-Up Support: Once the report is delivered, the assigned engineer will contact you to ensure clarity and address any questions you may have.

COMPREHENSIVE EXPERT REPORTS WITHIN 7 Business Days of THE SITE INSPECTION

Tailored reporting solutions

Customized Reports to Match Your Requirements

Our Report Types

We offer three distinct reporting styles—Abbreviated, Comprehensive, and Expansive—to align with the scope and complexity of your needs. Each report delivers actionable findings and actionable conclusions, ensuring clarity and precision for every case.

Abbreviated Site Report

The Abbreviated Report provides a concise, high-level summary of site observations, key findings, and conclusions. Designed for situations where a basic assessment is sufficient, this report focuses exclusively on visible evidence without conducting additional research or detailed analysis. It is an economical option for clients who already have a clear understanding of the issue and simply require insight from an engineer. However, because it lacks in-depth evaluation, this report is not suitable for litigation purposes. Should the case escalate or require comprehensive documentation, a Comprehensive Report can be prepared to meet those needs.

Photo Range: 10-50 photos.

Comprehensive Site Report

The Comprehensive Report delivers a detailed analysis tailored to investigations requiring thorough site observations and focused research efforts. This report provides a clear structure with in-depth sections dedicated to observations, analysis, and conclusions, offering clients the insights needed for critical decision-making. It is ideal for projects where targeted research is essential, such as investigations into wind or hail damage, but it does not include extensive research into multiple factors or a review of client-supplied documents. This report equips clients with all the information necessary to make confident, informed decisions on critical matters.

Photo Range: 50–150 photos.

Expansive Site Report

The Expansive Report builds on the foundation of the Comprehensive Report by including multiple research efforts, an in-depth review of client-supplied materials, and, when necessary, interviews with relevant parties. This report offers the highest level of detail, incorporating comprehensive background analysis and expert insights to support complex decision-making. It is ideal for cases requiring a deeper dive into multiple factors, providing clients with all the information needed to make confident and informed decisions.

Photo Range: 150–300+ photos.

WHY HELMY?

Precision and Reliability

Superior Reporting

Experience and Expertise

Quality Service

HOW CAN WE HELP YOU?

Submitting an assignment through our web portal is fast and easy. You can also request a call or submit an inquiry with one of our forensic engineers who will respond promptly.

SUBMIT AN ASSIGNMENT

SUBMIT AN INQUIRY

WHERE WE ARE

California | Arizona | Nevada | Colorado | Utah | Oregon | Washington

Submit an Inquiry

We look forward to hearing from you!

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Frequently Asked Questions

1. How quickly can an engineer be on-site?

For rush projects, we can be on-site within 72 hours. For all other projects, we prioritize scheduling promptly to minimize wait times. With our rapid report turnaround, you’ll have the insights you need quickly, ensuring efficient progress every step of the way.

2. How quickly can we receive a report?

Verbal reports are delivered directly from the site. Abbreviated reports are ready within 3 business days, comprehensive reports within 7 business days, and expansive reports within 9 business days.

3. Can you help with expert witness testimony?

Yes, we provide expert witness services for legal cases. Our reports and testimony are thorough, unbiased, and designed to withstand scrutiny in court.